What Comms Teams Need to Know About GEO (Generative Engine Optimization)

Imagine finding out that the story most people hear about your brand never came from you. That’s the new reality of Generative Engine Optimization, where AI decides what to surface, what to summarize, and how your message is told.

September 2, 2025
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Generative Engine Optimization (GEO) is becoming essential as audiences shift from Google searches to AI tools like ChatGPT and Gemini. Around 10% of web traffic now comes directly from Generative AI, meaning visibility depends on how AI systems represent your brand.

Unlike SEO, GEO focuses on being findable, machine-readable, and repeatable across platforms so your narrative is accurately included in AI answers. For comms teams, this means optimizing content for clarity, authority, and consistency all while ensuring your brand voice is surfaced in the AI-driven information landscape.

This article explores what GEO means for communications teams and how they can adapt strategies to stay visible, credible, and influential in the AI-driven search era.

Imagine this: your website’s organic traffic drops by 10%, not because of competitor outranking you on Google, but because audiences are skipping search altogether and asking Generative AI (Gen AI) tools for answers. Now stop imagining... this is today’s reality.  

Generative Engine Optimization (GEO) is quickly becoming a strategic necessity for communications teams seeking to guide how their brand and products are surfaced, framed, and understood within an information landscape increasingly shaped by Generative AI (Gen AI). In February 2025, traffic from Gen AI sources to U.S. websites increased by 1,200% compared to July 2024 [stat link].  Today, the average website has seen a significant decrease in organic traffic and ~10% of traffic now comes from Generative AI sources like ChatGPT or Gemini. A surge that underscores just how rapidly discovery is shifting away from traditional search.

Until recently, most online visibility strategies revolved around Search Engine Optimization (SEO), the practice of improving your ranking on search engines, like Google, so users could find your website through a list of links. Now, instead of scrolling through a results page, users are asking large language models (LLMs) like ChatGPT, Google Gemini, and Perplexity to answer their questions directly.  

A recent survey found that 71.5% of users now turn to AI tools for search queries. This shift means the first (and often only) version of your message someone sees may come in the form of an AI-generated summary, rather than a click to your website or a direct interaction with your content.

If your organization’s voice is absent from the sources AI draws on, your narrative risks being omitted, distorted, or overshadowed by others. For comms professionals, here are a few things to consider in navigating the evolving world of GEO so you can sleep better at night.

The New Search Reality

In the traditional search model, communications leaders focused on tactics that ensured their organizations were visible and accurately represented when stakeholders, whether journalists, investors, policymakers, or customers, went looking for information. Even when discovery happened through earned media, the priority was maintaining a consistent, balanced narrative and ensuring the organization’s voice came through clearly.

With generative search, AI tools now act as intermediaries, pulling together responses from a mixture of sources, including news outlets, social media posts, corporate websites, and public databases, summarizing and synthesizing information. One search query from a user, may result in 10s of different sources being collected to inform a response.  Often, those results sit outside the top 10 blue links you may find on a Google search results page.  


The implications are significant:

  • Broader Discovery Surface: Natural-language queries and query fan-out expand the pool of content influencing answers, increasing the importance of how your organization is represented across the entire information landscape, not just on page one of Google.
  • Narrative Dilution: Because responses are synthesized, brand messages risk being paraphrased or flattened, weakening clarity and consistency.
  • Increased Reputation Risk: Inaccurate, outdated, or biased sources can be surfaced and blended into answers, making misinformation harder to detect and correct.
  • Shift in Visibility Strategy: Traditional SEO tactics are less effective, as prominence is no longer tied to rankings but to how engines weight and contextualize diverse inputs
  • Fragmented Gatekeepers: With hundreds of models shaping discovery, not just Google, visibility strategies must adapt to a distributed, multi-platform environment.

This new environment creates three key challenges for communications teams:

  1. You are no longer competing for rankings, you are competing for representation. If your message is not included in the AI’s generated narrative, it is effectively invisible.
  1. Your audience may never see your original content. They will rely on the AI’s retelling, which may or may not capture the nuance of your position.
  1. Your first audience is now a machine. Before your human stakeholders see your message, a machine will interpret it, decide if it is relevant, and how to summarize it.

This is where GEO enters the chat.

GEO Favors Clear and Fact-Rich Comms Content

The good news for comms teams is that Gen AI search engines naturally gravitate toward the kind of content comms teams already excel at creating. Between 60–70% of traffic from Gen AI tools goes to news articles, blogs, and other authoritative narrative, which is the bread and butter of communications teams. Unlike traditional SEO, which often rewarded keyword stuffing or chasing rankings, generative search favors clear, well-structured, and fact-rich storytelling. As such, the press releases, executive statements, and thought leadership pieces comms teams create are already aligned with the content formats AI models are most likely to surface, summarize, and amplify.  

The challenge now is making sure those assets are not only well-crafted but also machine-readable (i.e. formatted so AI tools can easily scan, interpret and use them) and consistently discoverable to the platforms shaping the generative search ecosystem, such as ChatGPT, Gemini, and Copilot.

What is GEO in the Comms Context?

AI-generated image explaining GEO via ChatGPT.

Generative Engine Optimization (GEO) is the practice of ensuring your organization’s public-facing information can be easily discovered, interpreted, and accurately represented by Generative AI tools. GEO blends content strategy (clear, consistent, authoritative messaging) with technical optimization (machine-readable formats, structured data, metadata, and schema) so AI systems can reliably surface and synthesize your organization’s perspective in response to natural-language queries.

GEO for communications teams means ensuring your content is:

  • Findable in the authoritative sources and channels that Generative AI models are most likely to draw from.
  • Machine-Readable so AI systems can easily parse, interpret, and synthesize it without distortion or ambiguity.
  • Repeatable so key facts, messages, and quotes appear consistently across different platforms, models, and answers.

For example, if a journalist asks ChatGPT, “Who are the top leaders in sustainable packaging?” and your CEO has been speaking on the topic for years, GEO ensures that AI tools represent your organization prominence on the topic.

GEO vs. SEO: The Comms Shift

We’re moving from a world of search engines to a world of answer engines. Yes, GEO still builds on some SEO principles, such as creating authoritative content, maintaining consistent messaging, and publishing on trusted domains. However, the fundamental difference is that visibility is now about being included in the answers AI tools generate directly for users. Here are key nuances to keep in mind:

Traditional SEO Generative Engine Optimization (GEO)
Optimizes for rankings in a search results list Optimizes for inclusion in an AI-generated answer
Controlled by keywords, backlinks, and technical site health Driven by authority signals, semantic clarity, and trusted sources
The user clicks through to your content The model paraphrases or summarizes your content directly
Visibility is maintained through constant crawling and ranking updates Visibility depends on what’s in the model’s training data or retrieval layer

Why GEO Matters to Comms Right Now

The rise of generative search affects every area of communications:

  1. Media Relations
    Journalists are turning to AI tools for background research, trend summaries, and competitive comparisons before they ever reach out to a source. If your brand’s perspective is missing from these summaries, you may lose the chance to be part of the story.
  2. Crisis Communications
    During fast-moving events, outdated or incomplete information can spread quickly if LLMs continue to surface older statements instead of your most recent updates. GEO ensures that corrections and official positions are recognized and prioritized.
  3. Executive Positioning
    Gen AI tools often highlight “expert quotes” from recognized voices. Without GEO, your spokespeople risk being overlooked in favor of more frequently cited competitors.
  4. Public Affairs
    Policymakers and advocacy groups are increasingly relying on AI-generated briefings to prepare for meetings and debates. If your organization’s positions are absent, you have less influence over policy discussions.

  5. Reputation Management
    Generative AI answers undoubtedly shape how stakeholders perceive brands. If AI relies on outdated articles, biased commentary, or negative coverage, it can amplify those narratives at scale, sometimes before you even know they’re circulating. GEO helps ensure accurate, timely, and balanced information about your brand is discoverable and included in Gen AI answers, reducing reputational risk.
  6. Product Positioning
    Users are always asking Gen AI tools for product and service recommendations and often treating the answers as authoritative. If your offerings aren’t represented in those responses, you risk being invisible at the exact moment a customer is making a purchasing decision. GEO ensures your products and services are accurately described and consistently surfaced when AI models generate recommendations.

Case in Point: Our Key Generative AI Statistics Page

Our key Gen AI stats page appearing at the top of Google search results.

If you want proof that SEO and GEO can work together, look no further than our own Key Generative AI Statistics page.

This single piece of content is currently ranked in Google’s AI Overviews for “Key Generative AI Statistics 2025”, giving us prime visibility in the traditional search landscape. But here’s where it gets even more interesting: when we asked ChatGPT to recommend the best sources for Generative AI statistics, our page was listed as the #2 source in its AI-generated overview, right alongside global research firms and market analysts.

Our key Gen AI stats page appearing #2 in ChatGPT.

That means we’re not just winning in SEO, where visibility is earned through ranking algorithms, backlinks, and keyword optimization. We’re also winning in GEO, where presence is determined by whether AI tools see your content as credible, authoritative, and worth including in their summaries.

This dual placement is exactly what communications teams should be aiming for:

  • In SEO, you’re competing for clicks in search results.
  • In GEO, you’re competing for inclusion in AI’s narrative.

When you achieve both, you’re not only discoverable by human audiences but also positioned as a trusted source in the “first draft” of information AI presents to them.

Key GEO Tactics for Communications Teams

To position your brand effectively in the generative search era, consider integrating these GEO tactics into your comms tasks:

  1. Build Authority Through Your Own Channels
    For Gen AI, a company’s own website is often considered the most authoritative source. As such, your online newsroom, press release archive, and blog are critical assets. Prioritize curating, updating, and expanding the content you publish on your owned channels, ensuring it’s timely, fact-rich, and aligned with your key messages. This gives AI tools a reliable, authoritative source to reference when surfacing information about your organization.
  2. Structure Your Content for AI Readability
    Incorporate schema markup, structured FAQs, and standardized metadata into your online newsroom and corporate site. Structured data makes it easier for AI models to ingest and interpret your content accurately.
  3. Write Fact-Rich, Context-Explicit Copy
    Include clear dates, figures, and attribution in press releases, reports, and statements. Generative AI models are more likely to cite specific, verifiable facts than vague claims.
  4. Maintain Consistency Across Channels
    Use the same job titles, product names, and key messages everywhere they appear. Consistent naming reduces confusion and helps AI models build a clearer picture of your organization.
  5. Monitor Generative Search Results Regularly
    Conduct periodic tests by entering brand-relevant queries into ChatGPT, Gemini, Perplexity, and other major AI search interfaces. Review how your organization is represented and adjust your content strategy if necessary.

How Search Is Changing and Why GEO Will Keep Evolving

Generative search represents a structural change in how information flows. Several shifts are already underway:

  • From keywords to answers: LLMs prioritize understanding the intent behind a query and the relationships between ideas, rather than exact word matches.
  • From link-building to trust-building: Citations from credible sources, clear authorship, and recent updates matter more than sheer link volume.
  • From public search to private synthesis: Audiences may never visit your website. They will rely on the AI’s synthesis of available information, making your control over source material more important than ever.

The AI systems mediate your stakeholders’ understanding of you. Like any audience, they need to be briefed, given consistent information, and provided with sources they trust.

How Sequencr AI Can Help

At Sequencr AI, we work with marketing and communications teams to ensure their brands are accurately represented in the generative search era. Our approach combines strategy, technology, and ongoing monitoring to secure your place in AI-generated narratives.

Our services include:

  • GEO Audits & Discovery
    Comprehensive assessments of your content’s AI discoverability, credibility, and authority signals, including how your brand currently appears across major Gen AI tools.
  • Content Strategy & Optimization
    Advisory support to strengthen thought leadership, press materials, and owned content so your narrative is consistently clear, credible, and surfaced in Gen AI search.
  • Technical Site Optimization
    Implementation of schema, metadata, structured data, and performance improvements to ensure your digital properties are fully indexable, AI-friendly, and surfaced accurately across generative platforms.
  • Answer Optimization
    Gap analysis and query mapping to identify unanswered questions and emerging themes, ensuring your content directly addresses user intent and improves AI-driven discoverability.
  • GEO Training for Comms Teams
    Workshops and toolkits to embed the most important Generative AI best practices into every release, briefing, and media asset.
  • Ongoing Generative Search Monitoring & Support
    Continuous tracking of how your brand is represented across major AI platforms, with rapid strategy adjustments to maintain accuracy, authority, and visibility over time.
  • Brand-Trained AI Models
    Fine-tuned generative models embedded into your owned channels to ensure stakeholders always get accurate, on-brand answers.

Do You Know What Generative AI Is Saying About Your Company Right Now?

If you want to see how your brand is currently represented in the Gen AI world and how to stand out, reach out to us for a quick 30-minute discovery call.

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